Quiet Confidence- Marcello Recommends: Delivering Happiness by Zappos.com CEO, Tony Hsieh

In his book, The Thank You Economy, Gary Vaynerchuk mentioned Tony Hsieh, (shay) the CEO of Zappos enough times for readers to get that Tony is a Crush It rock star.   Then, as a result of my review of the book, MMP fan, Eric Smith from Savannah, Georgia,  suggested that I read Tony’s book, Delivering Happiness. Even though me reading two books within the same month, let alone the same year could justify a call to the Guiness Book Of World Records, it was a no brainer to dive into another potential literary masterwork.      I’m glad I did.

Tony will now join Gary, Seth Godin, Jim Collins, Thomas Friedman, Dave Ramsey, Laird Hamilton and others in my updated version of the classic cartoon, Superfriends; an elite group of uber-successful, witty and brilliant entrepreneurs who inspire the world with their written words, voices and actions.    And even though none have accepted my lunch invitations yet, they seem to be very nice people to boot.

In Delivering Happiness, Tony shares a transparent look into his personal, professional and spiritual evolution.    He relentlessly engages the reader from every direction.   Whether he’s talking about outsmarting his parents while growing up, his educational summer fling with poker, his veracious appetite for forward motion or the science of happiness, the inspirational nuggets consistently make themselves available for processing.

After attending a funeral service for one of my mentors, Eric Gugleberger, this past weekend, I was reminded by a few of his close friends who spoke- just how much of Eric’s success was fueled by his passion for knowledge, his extraordinary work ethic and the enviable strength of his character. Like Tony, Mr. Gugleberger carried himself with a quiet confidence and touched a lot of people with his heart, mind, and generous soul. -mp

Here are a few excerpts from the book  to whet your appetite…

*“I really enjoyed the idea of architecting and creating experiences and memories.”

*“We were standing at the highest point in all of Africa, looking down at the clouds below us, with the sun directly in front of us, its rays welcoming us to the beginning of a new day.  It didn’t seem like something that humans were meant to experience. Yet here we were.  In that moment, I thought to myself, anything is possible.”

*“Even today, our belief is that our Brand, our Culture, and our Pipeline are the competitive advantages that we will have in the long run.    Everything else can and eventually will be copied.”

*“We believe in operational excellence, and realize that there is always room for improvement in everything we do.  This means that our work is never done.”

*“Passion and determination are contagious.  We believe in having a positive and optimistic (but realistic) attitude about everything we do, because we realize that this inspires others to have the same attitude.”

*“While we celebrate our individual and team successes, we are not arrogant nor do we treat others differently from how we would want to be treated.  Instead, we carry ourselves with a quiet confidence, because we believe that in the long run our character will speak for itself.

*It’s more fun to talk with someone who doesn’t use long, difficult words to understand.. but rather short, easy words like, “What about lunch?” via- Winnie the Pooh 🙂

*“For individuals, character is destiny.   For organizations, culture is destiny.”

When you walk with purpose, you collide with destiny.”  – via Bertice Berry

“What lies behind and what lies before us are tiny matters compared to what lies within us.”  -via Ralph Waldo Emerson.

Empathy and Excellence- Marcello Recommends: The Thank You Economy by Gary Vay’ner’chuk

The Thank You Economy is the “Good To Great” for the Crush It generation.

If they taught stuff like this back in college and my professors were dialed-in like @garyvee, I probably wouldn’t have dropped out.

If you’re looking for some personal literary stimulus or a great gift idea for a fellow entrepreneur, add TYE to your list.

Thanks again to my Signature Event partner, Jason Jani, for giving me a copy to read on MMP’s recent international excursion.

Continued success! -mp

A few Tweet-worthy quotes from TYE that were a bit too long for Twitter:

“In fact, no relationship should be taken for granted.   They are what life is all about, the whole point.  How we cultivate our relationships is the greatest determinant of the type of life we get to live. Business is no different.”

“If your organization’s intentions transcend the mere act of selling a product or service, and it’s brave enough to expose its heart and soul, people will respond.  They will connect.  They will like you.  They will talk.  They will buy.”

“Any company that gets so complacent it thinks everything is “fine” deserves to go out of business-  it literally means its leaders stopped caring.  A competitive company is always on the offense. Always.  Always.  Always.”

“Setting the tone and establishing a cultural foundation of empathy and excellence is essential to success in the Thank You Economy.”

Better, Faster, & Stronger in the New Economy: Samsung Electronics Soars and Treats their Team to Another Exceptional Holiday Event with MMP Entertainment

Photo Credit: Mario Anzuoni / REUTERS

Chances are if you turned on the news or listened to the radio over the past two years, an over-whelming barrage of doom and gloom was being relentlessly shoved in your cautiously-optimistic face and into your ‘everything’s gonna be alright” ears.

By no means was it all rainbows and butterflies, but there were definitely some success stories that went under-reported or got conveniently left out of the conversation because they didn’t jive with a political agenda or enable another greedy speculator to manipulate a particular investment.

Case in point, Samsung Electronics.  We have had the pleasure of entertaining the Samsung team and their families since 2005.  Throughout the decade, they have become one of the dominant global companies for consumer electronics and technology.  If you’ve picked up anything other than an iPhone or iPad that was really cool in the new milleniem or watched something on a flat-screen television latley, you’ve probably seen the Samsung name on it.


Photo Credit: Getty Images

In 2009 and the first three quarters of 2010, Samsung Electronics did the seemingly impossible by pessimists everywhere...  “The manufacturer of the 7000 Series 3D flat panel TV estimated that consolidated revenue during 2010 came to $137.31 billion, which would be an increase of 13 percent from the previous year’s record performance.  (source: Kelly Olsen,  AP Business Writer)

And check out this quote from Robert Yi, Vice President and Head of Samsung Electronics’ Investor Relations Team, from almost a year ago to the day… “Despite the uncertain business environment in 2009, Samsung was able to achieve record revenues and strong profitability based on our technological and marketplace leadership.  We see this positive growth and performance flowing on into 2010 as the global economy continues to stabilize.”    Like I said, unfortunately, these weren’t the stories earning prime-time sound bytes for the general public to sink their teeth into when a little positive reinforcement could have had significant positive impact on morale.

Anywho, when we provided the entertainment and event production for their Holiday Gala at The Venetian in 2009, I was admittedly a tad curious as to how everyone could be so festive when most people you ran into kept saying that the sky was literally falling.  Now  I know.  🙂

This year, at their new corporate headquarters, when we produced their annual Holiday Family Fun extravaganza, you could also sense the joy and optimism in the air.  Granted, who wouldn’t be smiling when they’re playing Minute To Win It interactives and dancing with their kids to Bar Mitzvah classics and current hits, but you could tell there was more to it.  It was more than just a fun and enjoyable vibe- which is fine by us, it was a refreshing and invigorating sense of  … “oh yeah, life is good!… we earned this celebration!”

Listen to the word of Matthew..."just keep livin"

As I continue to follow, study, and learn from our impressive portfolio of corporate clients, one distinctive factor for achieving success is glaringly obvious;  a stellar CEO is what will ultimately take a company from good to great. The stellar CEO’s that are also humble will usually defer much of the credit to his or her team.  This, in most cases, is the right thing to do and is certainly a valid truism.

Beyond that being an established fact, if you ever get the opportunity to meet a fortune 500 CEO, a note-worthy entrepreneur, or even a super-cool actor, you will encounter some uber-impressive men and women.  They usually have just the right combination of natural instinct, intelligence, people skills, vision, perseverance and leadership skills to make for a formidable force to be reckoned with.

Matthew McConaughey

I’ve always been told that you are who you surround yourself with.…  Now MMP didn’t quite make 137 billion last year and Jim Kramer wasn’t interviewing me to learn more about my company, but just enough of the Samsung aura of hard work, team work, resourcefulness, and foresight rubbed off on me to keep my glass half-full of positivity and prosperity.

Special thanks and sincere gratitude to Kristen and the entire Samsung team for having us back again.  We’re looking forward to the 2011 event schedule.  -mp

p.s Just in case you need another reason to feel good about Samsung or life in general, check out the strategic partnership they made with Best Buy and Matthew McConaughey‘s j.k livin Foundation

Related Posts with Thumbnails